Terms and Conditions
Effective Date: [6/23/2025]
Welcome to the website and mobile applications operated by Pacific Trade and Design (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, and any related services (collectively, the “Site” or “Services”). By accessing or using the Site, including browsing, registering, or purchasing products, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree with these Terms, please do not use the Site.
1. Eligibility
You represent and warrant that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian. By using the Site, you affirm you have the legal capacity to enter into these Terms.
2. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information when you use our Services.
3. License to Use Site
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial purposes.
You agree not to:
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Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site for commercial purposes;
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Use any data mining, robots, scraping tools, or automated means to collect content or information from the Site;
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Frame or mirror any part of the Site without express written consent;
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Use meta tags or hidden text containing our trademarks without permission;
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Violate any applicable laws or regulations through your use of the Site.
Any unauthorized use will result in immediate termination of your license to use the Site.
4. User Accounts and Security
Certain features may require account registration. You agree to provide accurate, current, and complete information when registering and to update it promptly as needed.
You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or security breach.
5. Electronic Communications
By using the Site, you consent to receive communications from us electronically, including emails and notices posted on the Site. These communications satisfy any legal requirements for written notices.
6. User Content and Conduct
The Site may offer interactive features that allow you to submit content (“User Content”), including but not limited to text, images, reviews, and other materials.
By submitting User Content, you warrant that:
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You own or have the necessary rights to submit the content;
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The content is accurate and does not infringe on any third-party rights.
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The content does not violate any laws or these Terms.
You grant us a worldwide, royalty-free, transferable, sublicensable, perpetual license to use, reproduce, modify, distribute, and display your User Content in connection with the Site and related services.
You agree not to post content that is unlawful, defamatory, obscene, threatening, infringing, or otherwise objectionable.
7. Feedback
Any feedback, suggestions, or ideas you submit to us (“Feedback”) shall be non-confidential and become our exclusive property. We may use Feedback for any purpose without obligation to you.
8. Restrictions on Use
You agree not to:
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Reverse engineer, decompile, or attempt to derive source code from the Site;
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Use any automated system to access or interact with the Site without permission;
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Interfere with the security or proper functioning of the Site;
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Use the Site for illegal or unauthorized purposes.
We reserve the right to monitor usage and suspend access for violations without prior notice.
9. Intellectual Property
All Site content, including trademarks, logos, graphics, text, software, and designs (“Site Content”), is owned or licensed by us and protected by intellectual property laws.
You may not use our trademarks or copyrighted material without our prior written consent.
10. Purchases and Payment
All transactions are governed by applicable laws and our payment processing terms. By placing an order, you represent that you are authorized to use the payment method.
Risk of loss passes to you upon delivery to the carrier. Shipping and handling fees apply as displayed at checkout.
We reserve the right to refuse or cancel any order for reasons, including but not limited to, product unavailability, pricing errors, or suspected fraud.
11. Returns and Refunds
Our return policy governs the terms for returns and refunds. Please review it carefully.
12. Accuracy of Information
While we strive to ensure all information is accurate, errors may occur. We reserve the right to correct errors or cancel orders as necessary. Your sole remedy is the cancellation of the order and a refund.
13. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their content or practices.
14. Termination
We may terminate or suspend your access to the Site at any time for violations of these Terms or any other reason, without notice.
15. Indemnification
You agree to indemnify and hold harmless Pacific Trade and Design, its affiliates, officers, and employees from any claims arising out of your use of the Site or violation of these Terms.
16. Disclaimers and Limitation of Liability
THE SITE AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS PURCHASED THROUGH THE SITE.
OUR LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCTS OR SERVICES.
17. Governing Law and Dispute Resolution
These Terms shall be governed by and construed under the laws of the State of California, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms or the Site shall be resolved through binding arbitration in Orange County, California, unless otherwise required by law.
18. Changes to Terms
We may update these Terms from time to time. Continued use of the Site constitutes acceptance of the revised Terms of Service.
19. Entire Agreement
These Terms, together with the Privacy Policy and any other legal notices posted on the Site, constitute the entire agreement between you and us regarding the use of the Site.
20. Contact Us
For questions regarding these Terms, please contact:
TILE & MOSAIC DEPOT
Phone: 855-797-8453
Email: sales@tileandmosaicdepot.com
21. Cookies Policy
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertisements.
What Are Cookies?
Cookies are small data files stored on your device by your web browser. They help websites recognize your device and remember information about your visit, such as your preferences and login status.
How We Use Cookies
We use cookies to:
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Maintain session data and enhance site functionality
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Analyze website traffic and user behavior
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Improve our marketing efforts
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Remember your preferences for future visits
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Provide relevant product recommendations
Types of Cookies We Use
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Essential Cookies – Required for basic site functionality.
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Performance Cookies – Collect anonymous usage data to help us improve the Site.
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Functionality Cookies – Remember your choices and preferences.
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Targeting/Advertising Cookies – Deliver content tailored to your interests, sometimes through third-party services.
Third-Party Cookies
We may allow third-party services, such as Google Analytics, Meta Pixel, or our advertising partners, to set cookies on your device to help us measure engagement and deliver targeted advertisements.
Managing Your Cookie Preferences
You may disable or delete cookies in your browser settings. However, doing so may limit your ability to use certain features of our Site.
By continuing to use our Site, you consent to our use of cookies as described in this policy.
For more information on how we handle your personal information, please review our [Privacy Policy].