Haisa Dark (Athens Grey) Marble 12x24 Honed Tile

PRODUCT DISCLAIMER

By purchasing from our store, the customer acknowledges and agrees to the following:

General Product Representation

There is no guarantee that product samples, images, showroom displays, website photography, or marketing materials will exactly match the material received. All images and samples are representative only and are intended to illustrate the product’s general characteristics and potential appearance.

Natural stone tiles, slabs, mosaics, porcelain tiles, glass tiles, and corresponding trim pieces may vary and are not guaranteed to match exactly in color, shade, texture, or size. Lot-to-lot variation may occur.

We reserve the right to modify product specifications, dimensions, and technical details at any time without prior notice.

NATURAL STONE PRODUCTS

Natural stone is a product of nature and is inherently subject to variation in:

• Color and shade
  
• Veining and movement
  
• Grain and pattern
  
• Surface texture and finish
  
• Pitting and fissures
  
• Density and porosity
  
• Thickness and sizing
  

No two natural stone pieces are identical. These characteristics are normal and are not considered defects.

Due to natural porosity, all natural stone products must be properly sealed before installation and may require periodic resealing depending on application and exposure. Regular maintenance is required.

Do not use vinegar, acidic cleaners, ammonia-based cleaners, bleach, or strong alkalis on natural stone surfaces, as they may cause permanent damage.

Natural stone installed in uncovered exterior environments may experience changes in color, finish, or surface appearance due to UV exposure, moisture, freeze-thaw cycles, and environmental conditions.

All natural stone products are sold as-is and without warranty, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

PORCELAIN PRODUCTS

Porcelain tiles are manufactured products and may exhibit variations in shade (dye lot), pattern, texture, caliber (size), thickness, and surface finish due to normal production tolerances and firing processes. These variations are inherent to porcelain manufacturing and are not considered defects.

Printed, glazed, textured, or patterned porcelain tiles may display intentional variation between pieces to replicate natural materials. Differences between production runs may occur.

It is the customer’s responsibility to verify shade consistency, caliber, and suitability for the intended application before installation.

INSPECTION & INSTALLATION REQUIREMENTS

All materials must be inspected immediately upon delivery and before installation.

The installer must:

• Inspect all tiles for visible defects or discrepancies
  
• Verify correct product, size, and finish.
  
• Blend material from multiple cartons.s
  
• Dry-lay tile when necessary to confirm acceptable appearance
  
• The customer is solely responsible for approving all materials before installation.

Installation constitutes full and final acceptance of the material.

Once installed, absolutely no claims, discounts, returns, refunds, or labor reimbursements will be accepted for any reason, including but not limited to shade variation, size variation, texture differences, or dissatisfaction with appearance.

The customer is responsible for ensuring proper installation methods consistent with industry standards, TCNA guidelines, and manufacturer recommendations.

Aerosol adhesives, catalyst-based adhesives, or improper setting materials should not be used for natural stone installations, as they may cause staining or discoloration.

We are not responsible for:

• Labor costs
  
• Removal costs
  
• Installation errors
  
• Substrate failure
  
• Improper sealing
  
• Water intrusion
  
• Environmental exposure
  
• Maintenance-related damage
  

Our liability, if any, is strictly limited to the replacement of unused defective material or refund of the original purchase price of the material only.

CALIFORNIA PROPOSITION 65 WARNING

California Proposition 65 Notice:

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, visit:

www.P65Warnings.ca.gov